Submit a Request
To get assistance please use the contact form below. We will review your request and get back to you shortly.
Please note usually it takes 2-3 hours to get a response but sometimes there can be a delay up to 24 hours. It depends on the number of tickets in queue.
Working Hours (Mon-Fri): 10 A.M – 8 P.M. GMT
Item Support DOES include:
- Availability of the support team to answer questions
- Answering technical questions about the item’s features
- Assistance with reported bugs and issues
- Help with included third party assets
Item Support DOES NOT include:
- WordPress customization services (paid service)
- WordPress installation services (paid service)
- Hosting, server environment, or software
- Help & Support for non-bundled 3rd party WordPress plugins
Working Hours (Mon-Fri): 10 A.M – 8 P.M. GMT (the support is limited on weekends)