Submit a Request
Please use the contact form below to request assistance. We aim to review your inquiry promptly and respond within 2-3 hours. If you have some questions related to marketing or advertizing opportunities, please contact our project manager Oleksandr Chernozub via email themedevme@gmail.com and tel:380636399977
However, during peak times, response times may extend up to 24 hours due to the volume of requests in queue.
Thank you for your patience and understanding.
Item Support DOES include:
- Availability of the support team to answer questions
- Answering technical questions about the item’s features
- Assistance with reported bugs and issues
- Help with included third party assets
Item Support DOES NOT include:
- WordPress customization services (paid service)
- WordPress installation services (paid service)
- Hosting, server environment, or software
- Help & Support for non-bundled 3rd party WordPress plugins
Working Hours (Mon-Fri): 10 A.M – 8 P.M. GMT (the support is limited on weekends)
