Submit a Request
Please use the contact form below to request assistance. We aim to review your inquiry promptly and respond within 2-3 hours.
However, during peak times, response times may extend up to 24 hours due to the volume of requests in queue.
Thank you for your patience and understanding.
Item Support DOES include:
- Availability of the support team to answer questions
- Answering technical questions about the item’s features
- Assistance with reported bugs and issues
- Help with included third party assets
Item Support DOES NOT include:
- WordPress customization services (paid service)
- WordPress installation services (paid service)
- Hosting, server environment, or software
- Help & Support for non-bundled 3rd party WordPress plugins
Working Hours (Mon-Fri): 10 A.M – 8 P.M. GMT (the support is limited on weekends)